Live Virtual Workshop

AI in 3 Hours

A hands-on workshop for CX professionals. No technical background required. Learn AI prompting fundamentals and build your first app with AI.

3 hrs
Duration
Live
Format
Virtual
Delivery
€149
Early Bird
Register Interest
About This Workshop

AI is not coming.
It is here.

The professionals who thrive in the next decade won't be the ones who fear AI — they'll be the ones who learned it early. This workshop gives you a practical, jargon-free foundation in three hours.

You'll leave with real skills: the ability to craft effective AI prompts, an understanding of how AI thinks, and a working application you built yourself. No coding experience needed.

What You'll Learn
  • •

    AI Prompting Fundamentals

    Master the art of communicating with AI to get precise, useful results every time.

  • •

    Practical Framework

    Learn a repeatable framework you can apply to any CX challenge in your daily work.

  • •

    Build Your First AI App

    Walk away with a working application you built yourself using AI — no code required.

  • •

    Hospitality-Specific Use Cases

    Real-world examples tailored to customer experience and hospitality professionals.

Syllabus

Three hours. Three breakthroughs.

Hour 1

Foundations & Mindset

What AI actually is (and isn't), how large language models work in plain English, and why prompt design is the most important skill you'll learn this year.

Hour 2

Prompting Mastery

Hands-on exercises in prompt engineering. Learn techniques for clarity, context, and constraint that turn AI from a novelty into a daily productivity tool.

Hour 3

Build & Ship

Build a working application with AI. You'll go from a blank screen to a functional tool you can use in your role — live, with guidance, in real time.

Your Facilitators

Learn from the best

Nitin Thariyan

Nitin Thariyan

Co-Founder, Deep Hospitality

Over 25 years in luxury hospitality across operations, technology, and transformation. A Lean Six Sigma Master Black Belt and AI practitioner, Nitin bridges cutting-edge technology and the human-centred world of guest experience.

25+ Years Hospitality
Lean Six Sigma MBB
AI Practitioner
Caroline Hardman

Caroline Hardman

Co-Founder, Deep Hospitality

A culture and service design specialist with deep expertise in guest experience strategy. Caroline brings a human-first lens to every interaction, helping teams unlock the emotional intelligence that turns good service into unforgettable hospitality.

Service Design
Culture & CX
Guest Experience
◱

Format

Live & Virtual
⏲

Duration

3 Hours
☆

Level

Beginner
♟

Capacity

10 – 100
Limited Seats

Register Your Interest

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No payment required now. You'll receive an email with the payment link to confirm your spot.

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€149 Early Bird / Conference
€199 Standard
Register Interest — €149